FAQs

1. Are there any data caps? Is the service Unlimited?

2. How much speed do I need?

3. What is required for VGI Internet Service? What does VGI provide with Service?

4. Do you provide the router or modem?

5. Do you provide any other services like TV or phone?

6. Do you provide Email service?

7. Can I get a Static IP? Do I need a Static IP?

8. Does Weather affect VGI internet service?

9. Does VGI have a contract?

10. What is Standard Installation?

11. What is Non-Standard Installation?

12. Where do I go for tech Support?

13. How fast is a service response?

14. Can VGI fix my computer, router or other equipment?

15. So what is VGI responsible for?

16. How long will it take to get service installed?

17. Can I do the install myself or have someone else install it faster?